A small business owner has to wear many hats, so any help you can get to streamline the day to day running of your business is always a good idea.
Invoicing customers for goods or services they have received from you, and then trying to follow up and get all those outstanding bills paid can take hours out of each and every day, leaving the business owner stressed and frustrated.
Not to mention the time spent tracking who has paid for what and keeping accurate records that will be clear and understandable (especially at tax time).
You could of course hire someone to come and work in the business with you to do all of that.
The problem is a good accounts receivable clerk does not come cheap and when you hire a new employee there is not just the matter of paying them a weekly wage to consider but also their unemployment and workers compensation insurance, not to mention what happens when they go on vacation or get sick.
A better alternative for busy small business owners is to let an outside company take over your accounts receivables - remotely and for far less than you might expect.
There are a number of firms can handle everything from invoicing your clients, recording payments accurately and ensuring all the funds are deposited directly to your bank account to making those tricky collection calls should the need arise.
You can get on with growing your business while they take care of collecting the funds to keep it going.