Checking the Waking Device: Drivers and Configuration

• 1). Download and install the most recent version of Microsoft IntelliPoint or IntelliType software for the keyboard or mouse. (To do this, click the "Download Device Drivers" link in the Resource section).
  
  
• 2). Click "Start." Type "keyboard" in the search box.
  
  
• 3). Click "Keyboard" or "Microsoft Keyboard."
  
  
• 4). Click on the "Key Settings" tab.
  
  
• 5). Double-click the desired key. This opens the "Re-assign Key Wizard."
  
  
• 6). Choose the "Start a Program, Web page, or File" option. Click "Next."
  
  
• 7). Run the following command: rundll32.exe powrprof.dll ,SetSuspendState (make sure there are spaces before and after "powerprof.dll"). This should allow the selected key to start and stop Sleep Mode.
  
  

Attempt to Wake the Computer With Alternative Keys

• 1). Push the "SLEEP" key.
  
  
• 2). Press any keyboard key.
  
  
• 3). Power down any Bluetooth devices, and try keyboard keys again. Enabling Bluetooth devices may prevent the keyboard from waking the computer.
  
  
• 4). Shake the mouse.
  
  
• 5). Press the power button quickly.
  
  

Making Sure the Device is Allowed to Wake the Computer

• 1). Click "Start." Type "keyboard" in the search box.
  
  
• 2). Click "Keyboard" or "Microsoft Keyboard."
  
  
• 3). Click the "Hardware" tab. Click "Properties."
  
  
• 4). Click "Change Settings." Click the "Power Management" tab.
  
  
• 5). Make sure "Allow this device to wake the computer" is enabled. Click "OK" twice.