One of the hardest challenges for almost every window cleaning business is to operate at the highest capacity and level possible. This applies to commercial window cleaning accounts especially but does not exclude residential clients. Always remember when you are going canvassing to deal with whoever can tell you the ultimate YES or NO (the decision maker / boss / maintenance supervisor) and not the gatekeeper (the secretary at the front desk). Saving you both time and money in the long run. If you get a "no" from the decision maker then move on quickly to the next prospect.
Even when my window cleaning company was based out of my garage in my home we always made it a point to deal directly with the people up on top. And of course it raised many of our competitors' eyebrows considering my back then newly found window cleaning business had the majority of the larger accounts in the area. No matter how small or large your window cleaning business, you can use this approach.
If your doing cold calls remember to ask the receptionist kindly to put you through to the boss, or maybe just call early morning or late after the business has closed (Managers / Owners usually work longer hours than the secretaries). That being said, be persistent and provocative in your message and how your describing your window cleaning services, your talking to the boss man so make it good. Give them a reason to choose YOU as their window cleaner and not someone else. Try and relate to them, be sociable and make small talk if you feel he or she is willing to do so. And last but definitely not least, LEAVE A GOOD IMPRESSION. Hey, maybe they just don't want there windows cleaned.... RIGHT NOW... maybe there waiting for the "special event" or for the beginning of summer, you never know. Politely leave a business card and if all goes well, when the time comes (and the time WILL come) when they want and need there windows cleaned, they'll remember you and give you a call.
Even when my window cleaning company was based out of my garage in my home we always made it a point to deal directly with the people up on top. And of course it raised many of our competitors' eyebrows considering my back then newly found window cleaning business had the majority of the larger accounts in the area. No matter how small or large your window cleaning business, you can use this approach.
If your doing cold calls remember to ask the receptionist kindly to put you through to the boss, or maybe just call early morning or late after the business has closed (Managers / Owners usually work longer hours than the secretaries). That being said, be persistent and provocative in your message and how your describing your window cleaning services, your talking to the boss man so make it good. Give them a reason to choose YOU as their window cleaner and not someone else. Try and relate to them, be sociable and make small talk if you feel he or she is willing to do so. And last but definitely not least, LEAVE A GOOD IMPRESSION. Hey, maybe they just don't want there windows cleaned.... RIGHT NOW... maybe there waiting for the "special event" or for the beginning of summer, you never know. Politely leave a business card and if all goes well, when the time comes (and the time WILL come) when they want and need there windows cleaned, they'll remember you and give you a call.
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